We love the Heat Pump Store. Their entire team is very professional and knowledgeable. From first quote to final inspection, the experience exceeded all expectations. They have very competitive pricing, yet the product and service are all top notch. Rhonda, who came to do the quote, was very knowledgeable and friendly. She answered all of our questions and was very informative of the entire process. The installers were all very polite and engaging. Every single one of them was very respectful of our home. We especially appreciate that the Heat Pump Store was not pushy about signing a contract right after a quote, actually encouraging us to make sure we got other quotes and felt comfortable with what was being signed. Our mini splits work wonderfully.