The Team

The Possibilities Are Endless

Ductless is all we do, and we do it right! The Heat Pump Store is the Pacific Northwest’s leader in ductless heating and cooling because we are committed to comfort, quality and savings. Every installation must look and operate as we would want it to in our own home or business.

technician Installing a DHP
LG Heat Pump unit Maintenance

Who We Are.

The Heat Pump Store specializes in the sales and installation of ductless heating and air conditioning systems. Ductless is all we do and we do them right – the right equipment, the right application, and the right people!

The Heat Pump Store was founded in 2007 by Jeff and Jan Pratt in Monmouth, Oregon with a pilot program sponsored by Bonneville Power Administration and Monmouth Power & Light. This pilot project helped provide important energy efficiency data to the regional utility programs demonstrating that ductless heat pumps were the right high efficiency technology for the Northwest. Out of this passion for ductless technology that brings people More Comfort for Less Money, The Heat Pump Store was born.

Customer first

More Comfort for Less Money!

Passion

Our customers, our employees and the environment

Integrity

We stand behind our work

Excellence

Professional workmanship & outstanding customer service

Sarah Moscatello
Sarah MoscatelloOwner / General Manager

The Heat Pump Store is proud to be a Woman Owned Business – Read About It Here

Your Sales / Project Management Team

Rhonda Durham
Rhonda DurhamDuctless Specialist
Rick Gregg
Rick GreggManager
Ryan Gregg
Ryan GreggDuctless Specialist
Todd Hutchens
Todd HutchensDuctless Specialist
Rich Lorimor
Rich LorimorDuctless Specialist
Jan Pratt
Jan PrattDuctless Specialist
Tim Sharp
Tim SharpDuctless Specialist
Earl Stephens
Earl StephensDuctless Specialist

Meet your

Field Crew

Our field crew includes installer, electricians and service technicians.

We are PROFESSIONAL & EXPERIENCED, master installers. We take our WORK SERIOUSLY & TREAT YOU & YOUR HOME WITH RESPECT.

  • Our technicians are FACTORY TRAINED to install & service all major brands.
  • We are a TRADE ALLY of the Energy Trust of Oregon.
  • We have installed OVER 15,000 DUCTLESS HEAT PUMPS since 2007.
technician Installing a DHP

Careers

Want to be a part
of our team?

Below is a link to our application, please download it and fill it out on your computer, then email it to info@theheatpumpstore.com.

Our Offices.

Portland Showroom

11933 NE Sumner Street
Portland, OR 97220

Eugene Showroom

2787 Olympic Street, Unit 8
Eugene, OR 97477

Salem Showroom

1545 Monmouth Street
Independence, OR 97351

Join Us in the Heat Pump Revolution