Heat Pump Insights
Listen to Sarah & Jonathan Moscatello share their insights into the ground breaking technology of heat pumps, the state of the industry, and the energy-efficiency chops of inverter driven heat pumps as they visit with the guys at the NW Energy Collaborative.
Our Mission And Vision



WHAT WE STAND FOR

MISSION
To make it easy for customers to do business with us so that they can fully experience the exceptional service and comfort that we provide.

VISION
To become the easiest, most reliable choice for service and and comfort. We aim to build a company culture where every team member can develop strong, proud careers, contributing to a supportive and growth-oriented environment.

VALUES
Customer Ease
Accountability
Team First
Craftsmanship
Integrity
Continuous Improvement
We Do Heat Pumps Right.
The Heat Pump Store specializes in the sales and installation of ductless heating and air conditioning systems. Ductless Heat Pumps are all we do, and we do them right — the right equipment, the right applications, and the right people!
Our business was founded in 2007 by Jeff and Jan Pratt, and our first work was in Monmouth, Oregon with a pilot program sponsored by the Bonneville Power Administration and Monmouth Power & Light. This pilot project helped provide important energy efficiency data to the regional utility programs. Since 2007, we have grown to serve the Willamette Valley, the Oregon Coast, the Portland Metropolitan Area, Eugene and Vancouver / SW Washington.
The Heat Pump Store works with local utility rebate programs to help make ductless heating and air conditioning systems the smartest choice for home comfort. Let our expert Ductless Sales and Design team introduce you to this efficient and innovative HVAC technology.

Why Choose The Heat Pump Store?
We are Professional, Master Installers
Our customers love working with us because we are well qualified and experienced! Here are some other reasons why they choose us for all of their heat pump needs:







