Ductless Care Plan Benefits

The Heat Pump Store offers an exclusive maintenance program called our Ductless Care Plan. This plan will make maintaining and servicing your ductless heat pump a breeze. When you become a Ductless Care Plan member, you will receive the following:

  • Annual Preventive Maintenance
  • Priority Scheduling of Service

  • 15% Off Any Needed Repairs
  • 15% Off Any Needed Repairs
  • $200 Off a New Heat Pump Purchase

  • Annual Maintenance Reminder

  • Automatic Membership Renewal

Call Us

Our lines are open 24 hours a day 7 days a week for emergencies and general enquiries.

Email Us

Send us an email at any time with your questions or concerns, or use the form on this page. Our goal is to respond within 24 hours.


During Your Annual Service Visit, Our Expert Technicians will:

  • Clean the primary filters on the indoor unit

  • Remove and clean secondary filters and offer replacements for your purchase, if necessary

  • Clean and treat the indoor coils using compressed air, coil brushes, and disinfectant

DHP Technician fixing the ac
  • Check the balance on the fan motor and blower assembly. Clean and adjust if needed.

  • Clean the outdoor unit and remove debris around the unit, on the coil, and in the drain pan to ensure that the drain hole is free from blockage.

  • Check the outdoor unit, including:

      • Visible indication of refrigerant leaks
      • Condition of insulation wraps
      • Mounting base for solidity and levelness
      • Operating pressures and voltages
      • Temperature splits on both indoor and outdoor units at test/max operation

Join Us in the Heat Pump Revolution